Maria Liza Verdida
Dubai
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Rikas Group
Mall Of The Emirates, Kempinski Hotel
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Team Member
Americana Kuwait Food Company
United Arab Emirates
09.2022 - 09.2024
- Greet and welcoming customers
- Take customers orders with a friendly demeanor
- Operated POS system efficiently to process payments accurately
- Serving customers orders in a timely manner
- Managed cash drawer responsibly ensuring accurate transactions at all times
- Demonstrated exceptional communication skills while interacting with guests, staff, and management
- Completed daily side work tasks such as restocking condiments, refilling ice bins
- Resolved customer complaints and inquiries in a courteous manner; and
- Managing delivery or online orders
Back of the Hpuse-Pantry
Max's Restaurant
Quezon City, Philippines
02.2020 - 09.2022
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Maintained and sanitized service stations, prep areas, and countertops.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Education
Associate - Hotel and Restaurant Services
St. Peter Velle Technical Training Center
01.2019
Skills
- Customer Service
- Excellent in interpersonal and communication skills
- Active Listening
- Time management skills
- Cash handling
- Team collaboration
Personal Information
Nationality: Philippines
Timeline
Cashier
Rikas Group
09.2024 - Current
Team Member
Americana Kuwait Food Company
09.2022 - 09.2024
Back of the Hpuse-Pantry
Max's Restaurant
02.2020 - 09.2022
Associate - Hotel and Restaurant Services
St. Peter Velle Technical Training Center