Summary
Work History
Education
Skills
Languages
Timeline
Generic

Maria Lua Monteiro Payne

Miami Beach,FL

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Work History

Events receptionist

Teatro Bradesco
rio de janeiro, Rj, Brazil
01.2016 - 06.2019

Administrative Assistant

Light Ltda
Rio de Janeiro, Rio de janeiro, Brazil
01.2018 - 07.2019

Bartender

Flames House
Philadelphia, PA
09.2019 - 02.2020

Housecleaning

Primer Cleaning
Indianapolis, IN
02.2020 - 02.2021

Receptionist

Blend Hair Boutique
05.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.

Education

Uni Carioca
Rio De Janeiro, Brazil
12.2018

Skills

  • Service Prioritization
  • Organization and Time Management
  • Calendar and Scheduling Software
  • Serve Food
  • Reservation Coordination
  • Guest Relations
  • Enter Orders
  • Drink Orders and Service
  • Guest Flow

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional
English
Professional Working

Timeline

Receptionist

Blend Hair Boutique
05.2023 - 09.2023

Housecleaning

Primer Cleaning
02.2020 - 02.2021

Bartender

Flames House
09.2019 - 02.2020

Administrative Assistant

Light Ltda
01.2018 - 07.2019

Events receptionist

Teatro Bradesco
01.2016 - 06.2019

Uni Carioca
Maria Lua Monteiro Payne