Guitar playing
Mariam Jalal
Pharmacy Technician
Mastic,NY
Summary
Driven,professional and efficient worker offering proven history of managing physically as well as mentally demanding tasks in busy work conditions. Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of given tasks and always motivated to learn, grow and excel in the organization working at.
Overview
2
2
Languages
15
15
years of post-secondary education
1
1
year of professional experience
Work History
Shift Leader
Wayback Burgers
Mastic, NY
06.2020 - Current
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food with team members with efficiency in high-volume environment.
Pharmacy Technician
Cvs Pharmacy Inc.
Manorville, NY
05.2020 - Current
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Processed over 150 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Cashier
Naz Halal
Mastic, NY
04.2020 - 06.2020
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted cash in register drawer at beginning and end of shift.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Crew Member
Dunkin' Donuts
Riverhead, NY
02.2020 - 03.2020
- Supported great dining and meal experiences for guests.
- Collaborated with team members to complete orders.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Performed shift change tasks each day to keep store efficient and neat.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
High School Diploma -
05.2004 - 08.2016
Attended this school till 10th grade.
High School Diploma -
09.2016 - 08.2018
Associate Degree in Nursing -
01.2019 - 12.2019
Had to leave Nursing School within an year to move to USA with family
Skills
Safety processes and procedures
Strong verbal and written communication
Leadership
Cash Handling
Confidentiality and HIPAA
Updating medication histories
Assisting pharmacists
Patient education and counseling
Answering customer questions
Interests
Reading books
Cooking
Winner of several debate competitions
Timeline
Shift Leader - Wayback Burgers
06.2020 - Current
Pharmacy Technician - Cvs Pharmacy Inc.
05.2020 - Current
Cashier - Naz Halal
04.2020 - 06.2020
Crew Member - Dunkin' Donuts
02.2020 - 03.2020
Saida Waheed Nursing College - Associate Degree in Nursing,
01.2019 - 12.2019
Lahore Grammar School - High School Diploma,
09.2016 - 08.2018
St.Anthony High School - High School Diploma,
05.2004 - 08.2016