Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mariam Jurado

Denver,CO

Summary

Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Denver Health Medical Center
01.2023 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Collected and validated patient demographics and insurance information.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Educated patients on importance of preventive health care and insurance coverage.
  • Manage over 50 patients per day

Bookkeeper

Blue Beacon Truck Wash
02.2021 - 01.2023
  • Act as a front line representative, assisting with all front desk operations
  • Demonstrates safe work habits with awareness of co-workers and public safety
  • Works effectively in team environment by completing assignments, adapting to changing circumstances via personal in-person communication, telephone and email.
  • Completes point of sale and monetary transactions, including cash/check handling and credit card processing in accordance with city and department cash handling policies. This includes operating a cash register drawer and compiling daily cash balances and deposit reports
  • Assists with completing opening and closing procedures in accordance with blue beacon policies

Sales Associate

American Eagle
06.2019 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations.

Sales Associate

Old Navy
06.2017 - 06.2019
  • Acknowledge and assist customers; locate merchandise using various methods; answer questions quickly and accurately
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

Education

No Degree - Bachelor of Science

Community College of Denver
Denver, CO
08.2022

No Degree - Bachelor of Science

Metropolitan State University of Denver
Denver, CO
05.2021

High School Diploma -

Adams City High School
Commerce City, CO
05.2020

Skills

  • Deductible Collection
  • Organize Community Support
  • Outpatient Care
  • Customer Satisfaction
  • Punctual and Hardworking
  • Insurance Company Knowledge
  • Verifying Eligibility
  • Patient Registration

Languages

Spanish
Native or Bilingual

Certification

(BLS) Basic Life Support Certified

Timeline

Patient Access Specialist

Denver Health Medical Center
01.2023 - Current

Bookkeeper

Blue Beacon Truck Wash
02.2021 - 01.2023

Sales Associate

American Eagle
06.2019 - 02.2021

Sales Associate

Old Navy
06.2017 - 06.2019

No Degree - Bachelor of Science

Community College of Denver

No Degree - Bachelor of Science

Metropolitan State University of Denver

High School Diploma -

Adams City High School

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Mariam Jurado