Mariam Kabbani
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Specialist
LaserAway
10.2019 - Current
- Delivered customer service and drove sales results by selling and promoting LaserAway's hair removal and non-surgical cosmetic services
- Proven track record of closing above company standards of all leads annually
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Ensuring daily sales are aligned and on track with performance, sales goals, monthly budgets, financial reports and overall profitability
Regional Sales Manager
LaserAway
11.2020 - 12.2022
- Create regional sales plans and quotas in alignment with business objectives
- Evaluate store and individual performances
- Identify hiring needs, select and train new salespeople
- Analyze regional market trends and discover new opportunities for growth
- Suggest new services/products and innovative sales techniques to increase customer satisfaction
Laser Technician
Prime Laser
01.2017 - 10.2020
- Performed laser facials and hair removal services
- Built strong relationships with customers to drive repeat business.
- Assisted in training new team members on proper use, troubleshooting, and preventative maintenance of laser equipment.
- Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
- Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Sold products and additional services while rendering treatments to cross-promote other areas of practice.
Sales Representative
Lbc Auto Sales
01.2015 - 01.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
Masters - Health Care Administration
University of Houston
12.2021
Bachelors - Health and Behavioral Science
University of Houston
12.2019
Skills
- Sales Development
- Strong communication skills
- Relationship building
- Deal closing
- High performance Sales Team
- Training and mentoring
- Upselling and cross selling
- Prospecting clients
- Sales leadership
Certification
Certified Laser Technician, 04/2017 - Present
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Regional Sales Manager
LaserAway
11.2020 - 12.2022
Sales Specialist
LaserAway
10.2019 - Current
Laser Technician
Prime Laser
01.2017 - 10.2020
Sales Representative
Lbc Auto Sales
01.2015 - 01.2017
Bachelors - Health and Behavioral Science
University of Houston
Masters - Health Care Administration
University of Houston
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