Mariami Sakandelidze
Brooklyn
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
2
2
years of professional experience
Work History
Teller
Tera bank
Brooklyn
07.2019 - 05.2021
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and general banking services.
- Promoted bank products and services to enhance customer engagement.
- Maintained cash drawer integrity through regular audits and reconciliations.
- Educated customers on digital banking tools and online services.
- Followed security protocols to safeguard cash and sensitive information.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of all customer records and information according to company policies.
- Verified customers' identification to ensure compliance with laws and regulations.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Resolved problems or discrepancies concerning customers' accounts.
Skills
- Cash handling
- Transaction processing
- Customer relationship management
- Sales promotion
- Team collaboration
- Effective communication
- Problem resolution
- Time management
- Positive
- New teller training
- Hospitality and accommodation
Timeline
Teller
Tera bank
07.2019 - 05.2021