Maria "Marie" Bonilla
Chandler,AZ
Summary
Proven leader and efficient Medical Assistant Supervisor at NextCare Urgentcare, adept in team building and HIPAA compliance. Elevated clinic operations through strategic staff development and cost-saving measures, enhancing patient care quality. Expert in laboratory standards and patient documentation, achieving significant improvements in department productivity and regulatory adherence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant Supervisor
Nextcare Urgentcare
Chandler, AZ
03.2001 - Current
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Contributed to cost-saving initiatives by identifying opportunities for reducing expenses without sacrificing patient care quality or employee satisfaction levels.
- Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
- Ensured compliance with healthcare regulations through regular audits and staff education.
- Assisted in developing policies and procedures that aligned with industry standards, ensuring consistent patient care across all areas of operation.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
- Implemented quality control measures to ensure the accuracy of patient documentation and billing practices.
- Developed performance improvement plans for underperforming employees, resulting in enhanced productivity levels within the department.
- Enforced quality control protocols to maintain accuracy of test results.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
Education
Medical Assistant/Phlebotomy Certification
Concorde Career Institute
North Hollywood, CA10.1994
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.1993
Skills
- Vital signs monitoring
- Patient education and counseling
- Staff Training and Development
- Laboratory Specimen Collection
- Patient Care Coordination
- Inventory and supply management
- Medical office administration
- Clinical skills expertise
- Critical Thinking
- Team Leadership
- Detail Oriented
- Specimen Collection
- Coaching and Mentoring
- Inventory Restocking
- Issue Resolution
- Quality Assurance
- Specimen Preparation
- Equipment Maintenance
- Equipment Calibration
- Regulatory Compliance
- Quality Assurance Controls
- Decision-Making
- Data Entry
- Spanish Fluency
- EMR Software
Certification
BLS-Current
Medical Assistant Certificate
DOT Urine Drug Screen & Breath Alcohol Certified
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant Supervisor
Nextcare Urgentcare
03.2001 - Current
Medical Assistant/Phlebotomy Certification
Concorde Career Institute
High School Diploma -
Bell Gardens High School