Marian Hulin
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
Work History
Dispatcher Coordinator
BK Delivery Express Inc
Bloomingdale
06.2023 - Current
- Maintained accurate records of deliveries, driver assignments, customer feedback to support operational efficiency.
- Coordinated with drivers to provide real-time updates and address concerns, enhancing communication.
- Resolved customer complaints promptly, improving customer satisfaction.
- Updated database with information about dispatched orders, their status.
Business Owner
JBMNT Inc
Oakbrook Terrace
07.2013 - 05.2023
- Managed daily operations in transportation sector, ensuring seamless service delivery.
- Cultivated relationships with clients and partners, resulting in improved service delivery.
Bartender
Gibsons Restaurant Group
Rosemont
07.2000 - 06.2013
- Prepared and served drinks in fast-paced restaurant environment, ensuring customer satisfaction.
- Delivered exceptional customer service to enhance guest experience.
- Developed signature cocktails to attract and engage customers.
- Managed inventory and restocked supplies to maintain operational efficiency.
- Maintained cleanliness of bar area and equipment through regular upkeep.
- Executed opening and closing duties, including inventory restocking.
- Processed cash transactions accurately using POS system.
- Handled payments efficiently, contributing to smooth transaction flow.
Education
High School Diploma -
TGM
Czechia05-1998
Skills
- Beverage preparation
- Responsible alcohol service
- Customer service
- Guest needs anticipation
- Attention to detail
- Professional appearance
Timeline
Dispatcher Coordinator
BK Delivery Express Inc
06.2023 - Current
Business Owner
JBMNT Inc
07.2013 - 05.2023
Bartender
Gibsons Restaurant Group
07.2000 - 06.2013
High School Diploma -
TGM