Marian Loredo
Abilene,TX
Summary
Accomplished flight attendant with 6+ years of experience in the domestic and international airline industry. Proven expertise in emergency response and maintaining composure under pressure. Committed to delivering exceptional customer service, energetic and bilingual, with dynamic customer service skills. Thriving in team-driven environments, showcase a poised and personable demeanor. Recognized for excellent customer relations and a welcoming attitude, dedicated to creating a positive and enjoyable travel experience for all passengers.
Overview
11
11
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
2019.09 - Current
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Contributed to creating a smooth travel experience by collaborating effectively with fellow crew members.
- Elevated brand reputation by consistently demonstrating professionalism, friendliness, and attentiveness in all customer interactions.
- Safely operating aircraft and demonstrating knowledge of safety features and emergency equipment.
- Exhibited resourcefulness and agility to handle varying scheduling alterations, delays, and difficult scenarios with an unwaveringly positive outlook.
- Supported team morale by effectively communicating and fostering cooperation among a diverse crew under various circumstances.
Brand Ambassador
Hennessy Strategic Group
2016.01 - 2019.12
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
Waitress
W South Beach Hotel
2018.01 - 2019.08
- Customer Service
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Fostered a collaborative environment among staff members by promoting clear communication and teamwork during shifts.
Bartender/Waitress/Hostess
Carrabbas Italian Grill
2014.01 - 2016.01
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Hialeah Miami Lakes High School
Miami, FL01.2013
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Safety Procedures
- Emergency Procedures
- Leadership Qualities
- Emergency Situations Management
- FAA Regulations
- Hospitality service expertise
- Bilingual in Spanish and English
- Teamwork and Collaboration
Communication Skills
- Strong Communication skills
- Capable of working for a long period of time
- Experienced in serving customers needs
- Organized, adaptable and resourceful
- Great leader and team player
- Ready for any situation that comes my way
- Extremely positive, outgoing personality always have a bright smile on.
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Flight Attendant
Spirit Airlines Inc.
2019.09 - Current
Waitress
W South Beach Hotel
2018.01 - 2019.08
Brand Ambassador
Hennessy Strategic Group
2016.01 - 2019.12
Bartender/Waitress/Hostess
Carrabbas Italian Grill
2014.01 - 2016.01
High School Diploma -
Hialeah Miami Lakes High School
Similar Profiles
Charles SmithCharles Smith
Aviation Maintenance Technician Apprentice at Spirit Airlines Inc.Aviation Maintenance Technician Apprentice at Spirit Airlines Inc.
Anthony ValdesAnthony Valdes
Guest Service Agent at Spirit Airlines Inc.Guest Service Agent at Spirit Airlines Inc.
Noemi MedinaNoemi Medina
Pilot & FA Crew Scheduler at Spirit Airlines Inc.Pilot & FA Crew Scheduler at Spirit Airlines Inc.