Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marian Renteria-Avitia

McKinney

Summary

Diligent, Spanish-speaking leasing agent with experience at Capstone Management, familiar with property management and mastering prospect negotiation. Proven ability to expedite leasing processes, handle paperwork, and enhance resident connections through effective communication. Fostering strong interpersonal connections and ensuring compliance with fair housing policies, and skilled in preparing and finalizing contract agreements. Ready to bring knowledge of the service industry and professional abilities from the apartment industry to challenging roles with potential for long-term career advancement and success.

Overview

8
8
years of professional experience

Work History

Assistant Community Director

Cottonwood Residential
06.2025 - Current
  • Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
  • Managed administrative functions like month-end close and contract preparation.
  • Collected rent and utilities for 322 unit property and maintained a zero delinquency rate.
  • Assisted in the preparation of annual budgets, ensuring financial goals were met while maintaining excellent property standards.
  • Increased resident satisfaction by addressing and resolving concerns promptly and professionally.
  • Collaborated with maintenance staff to prioritize work orders, resulting in timely completion of tasks and increased resident satisfaction.

Leasing Agent

Capstone Management
07.2023 - Current
  • Toured the community with prospective tenants and provided critical information regarding its key features.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork, credit checks, references, and conducting background screenings.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant activities to maximize efficiency.
  • Handled tenant and prospect communications by quickly responding to requests for maintenance and answering any questions or concerns.

Server

Mi Cocina
05.2021 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity.

Server

Darden Restaurants, Olive Garden
03.2018 - 04.2021
  • Developed strong rapport with regular customers through genuine hospitality efforts, leading to repeat business.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Education

Bachelor of Science - Clinical Psychology

Collin College
Frisco, TX
05-2028

Skills

  • Bilingual, fluent Spanish
  • Fair housing policies
  • Property management
  • Telephone and email etiquette
  • Contract negotiation
  • Lease administration
  • Lease renewals
  • Unit inspection
  • Interpersonal relations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Assistant Community Director

Cottonwood Residential
06.2025 - Current

Leasing Agent

Capstone Management
07.2023 - Current

Server

Mi Cocina
05.2021 - 06.2023

Server

Darden Restaurants, Olive Garden
03.2018 - 04.2021

Bachelor of Science - Clinical Psychology

Collin College