Mariana Ariza
Houston,TX
Summary
A proven leader and quick learner, adept in order management and delivering exceptional customer service, honed at Los Cucos Mexican Cafe. Excelled in fast-paced environments, ensuring guest satisfaction and efficient operations. Skilled in cash handling and fostering team collaboration, I consistently enhance guest experiences and operational success. A hardworking individual who strives to find a job where I can improve and develop my customer service skills while enjoying a healthy work environment.
Overview
4
4
years of professional experience
1
1
Language
Work History
Server
Los Cucos Mexican Cafe
2024.01 - 2024.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Team Member
Chick-fil-A
2023.01 - 2023.12
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Shift Leader
Marcos Pizza
2020.06 - 2022.06
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Arts - Digital Media
University of Houston
Houston, TX05.2026
High School Diploma -
International Leadership of Texas - Katy Westpark
Richmond, TX05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Order Management
- Professional Appearance
- Hospitality service expertise
- Quick Learner
Art related matters.
I like to spend my free time drawing while expressing myself through the art.
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Los Cucos Mexican Cafe
2024.01 - 2024.06
Team Member
Chick-fil-A
2023.01 - 2023.12
Shift Leader
Marcos Pizza
2020.06 - 2022.06
Bachelor of Arts - Digital Media
University of Houston
High School Diploma -
International Leadership of Texas - Katy Westpark
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