Mariana Canedo
Hoffman Estates,IL
Summary
Proven multitasker and communicator, excelled at Sammy’s Mexican Grill by seamlessly integrating customer service excellence with bilingual abilities. Thrived in high-pressure environments, enhancing guest experience and efficiency. Demonstrated exceptional time management and conflict resolution skills, contributing to an organized and welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Sammy’s Mexican Grill
07.2023 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Youth Development Program Coordinator
Boys and Girls Club
06.2022 - 08.2022
- Tracked attendance records diligently, identifying patterns of absences or disengagement requiring intervention or follow-up measures.
- Organized program-related materials and resources, maintaining an orderly environment conducive to effective program delivery.
- Recruited trained, and managed volunteers effectively to provide additional support during peak program periods or special events.
- Managed program budget efficiently, ensuring the allocation of resources towards high-impact activities.
- Supervised a team of youth development professionals, providing guidance and support as needed.
- Coordinated special events and field trips that enriched the overall learning experience for participants.
- Developed leadership skills among program attendees through targeted workshops and training sessions.
- Served as a positive role model for participants by consistently demonstrating professionalism, empathy, and enthusiasm during interactions with staff members and families alike.
- Increased youth participation in programs by designing and implementing engaging activities tailored to their interests.
Education
Enrolled - Elementary Education
William Rainey Harper College
Palatine, ILSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning/ Listening
- Time Management
- Communication skills
- Language skills( Bilingual)
- Patience
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Sammy’s Mexican Grill
07.2023 - 09.2024
Youth Development Program Coordinator
Boys and Girls Club
06.2022 - 08.2022
Enrolled - Elementary Education
William Rainey Harper College
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