Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariana Dorantes

Laredo

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

5
5
years of professional experience

Work History

Manager on Duty

KBP Foods
03.2019 - Current
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Cashier

KBP Foods
03.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts -

Laredo Community College
Laredo, TX
08.2023

Skills

  • Customer service focus
  • Delegation capabilities
  • Sales and Marketing
  • Staff Training and Development
  • Technical knowledge
  • Goal-Oriented

Languages

Spanish
Native or Bilingual

Timeline

Manager on Duty

KBP Foods
03.2019 - Current

Cashier

KBP Foods
03.2019 - 03.2020

Associate of Arts -

Laredo Community College

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Mariana Dorantes