Mariana Figueroa
Kapaa,HI
Summary
Dedicated professional with experience at SH Hotels and Resorts, adept in reservations management and team collaboration. Excelled in enhancing guest experiences by efficiently managing seating and reservations, alongside providing exceptional support to dining staff. Demonstrated strong organizational skills as a babysitter and pet sitter, ensuring safety and well-being with a compassionate approach.
Overview
6
6
years of professional experience
Work History
Host
SH Hotels and Resorts
04.2023 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Babysitter
Jenny Warren
12.2018 - 05.2022
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Pet Sitter
Jenny Warren
02.2019 - 04.2022
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
Education
Kapaa High School
Kaaawa, HI05-2025
Skills
- Reservations Management
- Telephone reception
- Server Support
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Host
SH Hotels and Resorts
04.2023 - Current
Pet Sitter
Jenny Warren
02.2019 - 04.2022
Babysitter
Jenny Warren
12.2018 - 05.2022
Kapaa High School
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