Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariana Gutierrez

Coral Gables

Summary

Dynamic and customer-focused professional with extensive experience at Clubx Fitness, excelling in delivering exceptional service and maintaining a welcoming environment. Bilingual in Spanish and English, I leverage strong time management and attention to detail to enhance guest experiences and ensure operational efficiency. Committed to fostering positive interactions and exceeding expectations.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Clubx Fitness
09.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Hostess

Doc B's Fresh Kitchen
02.2023 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Busser

Baires Grill
04.2022 - 08.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Associate of Arts - Music

Miami Dade College
Miami, FL
05-2026

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Fluent in Spanish and English
  • Helpful
  • Responsible
  • Patient
  • Understanding

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Front Desk Receptionist

Clubx Fitness
09.2024 - Current

Hostess

Doc B's Fresh Kitchen
02.2023 - 08.2024

Busser

Baires Grill
04.2022 - 08.2022

Associate of Arts - Music

Miami Dade College
Mariana Gutierrez