Mariana Guzman
Fort Lauderdale,FL
Summary
Responsible and licensed bartender/ mixologist, skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
2
2
years of professional experience
Work History
Bartender
Top notch cigar and whiskey
Miami Gardens, FL
10.2023 - Current
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Greeted frequent visitors by name and explained new promotions.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Neatly sliced and pitted fruit for garnishing drinks.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Arranged bottles and glasses behind bar to make attractive displays.
- Monitored bar inventory and promptly restocked low items before depletion.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Collected and organized daily till totals and tips.
Bartender
The Bite eatery
Pompano Beach, FL
03.2023 - 10.2023
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
- Upsold customers from shelf to premium brands to help boost sales.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
Bartender
Bokampers Sports Bar & Grill
Plantation, FL
11.2022 - 04.2023
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender
Thirty 1 lounge
Hollywood, FL
11.2021 - 11.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Education
Associate of Arts - Dental Hygiene
Broward College
Fort Lauderdale, FLSkills
- Team oriented
- Suggestive Selling
- Beverage Preparation
- Basic accounting
- Point of sale systems
- New Hire Training
- Proficient in mixology
- Team training and development
- Menu knowledge
- Customer service expertise
Timeline
Bartender
Top notch cigar and whiskey
10.2023 - Current
Bartender
The Bite eatery
03.2023 - 10.2023
Bartender
Bokampers Sports Bar & Grill
11.2022 - 04.2023
Bartender
Thirty 1 lounge
11.2021 - 11.2022
Associate of Arts - Dental Hygiene
Broward College
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