Mariana Hoyos
Baltimore,MD
Summary
Detail-oriented cashier recognized for exceptional work ethic and strong communication skills. Experienced in managing transactions and resolving customer inquiries. Ready to contribute to a dynamic team focused on delivering outstanding service.
Overview
3
3
years of professional experience
Work History
Cashier
Zips Dry Cleaners
25 Eastern Blvd, Essex, MD 21221
02.2023 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided exceptional service to enhance satisfaction.
- Maintained accurate cash drawer balances through diligent tracking of transactions.
- Managed returns and exchanges, ensuring adherence to company policies and procedures.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on operational procedures and best practices for customer service.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Collaborated with clients to understand linguistic needs and preferences for tailored translations.
Education
High School Diploma -
Chesapeake High School
1801 Turkey Point Rd06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Written and verbal communication
- Basic math
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Zips Dry Cleaners
02.2023 - 12.2025
High School Diploma -
Chesapeake High School