Mariana Moran
Duncanville
Summary
Strong background in retail environments with great customer service and sales skills. Ensuring to promote lasting customer satisfaction and unparalleled support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
08.2022 - 04.2026
- Processed and filled prescriptions accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in managing medication inventory, optimizing stock levels for efficiency.
- Educated patients on medication usage and potential side effects to enhance understanding.
- Collaborated with healthcare professionals to resolve prescription-related issues promptly.
- Trained new staff members on operational procedures and best practices within the pharmacy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
USDOT Compliance
Pacific Company
04.2019 - 10.2023
- Remote role
- Managed accurate logbooks, ensuring DOT compliance and minimizing risk of fines or penalties.
- Demonstrated strong knowledge of DOT regulations, maintaining compliance at all times.
- Maintained accurate records of all vehicle registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Cashier
Church's Chicken
10.2021 - 05.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer
- Restocked and organized product
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Biology
The University of Texas At Arlington
Arlington, TX12.2026
Skills
- Problem-solving skills
- Team collaboration
- Insurance billing
- Staff development
- Inventory tracking
- Flexible and adaptable
Certification
- CPhT - Certified Pharmacy Technician
- First Aid/CPR/AED certification- Red Cross
- Texas Food Handler certification
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
08.2022 - 04.2026
Cashier
Church's Chicken
10.2021 - 05.2022
USDOT Compliance
Pacific Company
04.2019 - 10.2023
Bachelor of Science - Biology
The University of Texas At Arlington