Mariana Perez
Tucson,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
All Positons
Wetzel's Pretzels
05.2018 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Rincon High School
Tucson, AZ06.2019
Skills
- New Hire Training
- Public Speaking
- Microsoft Word
- Microsoft PowerPoint
- Cash Counting Machine Operations
- Credit and Cash Transactions
- Issue Resolution
Languages
Spanish
Native or Bilingual
Timeline
All Positons
Wetzel's Pretzels
05.2018 - Current
High School Diploma -
Rincon High School
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