Summary
Overview
Work History
Education
Skills
Timeline
Volleyball
Volleyball
Mariana Ramirez-Corria

Mariana Ramirez-Corria

Miami,FL

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Cheerful team member offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

1
1
year of professional experience

Work History

Hostess

Olive Garden
Miami, FL
04.2022 - 08.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales and employment by 10%

Team Member

McDonald's
Miami, FL
12.2021 - 03.2022
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Resolved issues quickly to maintain productivity goals.
  • Managed over 30 customer calls per shift

Education

St. Brendan High School, Miami, FL

GED -

Homeschooled, Miami, FL
07.2022

Skills

  • Team Player
  • Reservation Management
  • Time Management
  • High-Volume Dining
  • To-Go Order Preparation
  • Dining Reservations
  • Guest Greeting and Seating
  • Warm and Welcoming

Timeline

Hostess - Olive Garden
04.2022 - 08.2022
Team Member - McDonald's
12.2021 - 03.2022
St. Brendan High School - ,
Homeschooled - GED,

Volleyball

I love to play volleyball with my friends and family when we have the time. We all come together at the beach and organize our own tournaments with prizes. I played club volleyball for a long time before i got too busy with school. My family and friends make me feel like im picking up a volleyball for the first time, every time. Its always an amazing feeling to be doing what I've loved since I was little, with people I love.

Volleyball

I love to play volleyball with my friends and family when we have the time. We all come together at the beach and organize our own tournaments with prizes. I played club volleyball for a long time before i got too busy with school. My family and friends make me feel like im picking up a volleyball for the first time, every time. Its always an amazing feeling to be doing what I've loved since I was little, with people I love.

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Mariana Ramirez-Corria