Mariana Ribas
Orlando,FL
Summary
Organized and dependable candidate seeking full-time position that offers professional challenges utilizing interpersonal skills and time management.
Extroverted, expressive, creative, focused on problem solving and public services.
Overview
3
3
years of professional experience
Work History
Hostess
BJ's Brewhouse Restaurant
Pembroke Pines, FL
01.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Recorded available tables after seating each party using specialized seating software.
Social Media Assistant
Anima Color
Sao Paulo, Brazil
10.2020 - 11.2021
- Managed Facebook and Instagram content to keep brand messages consistent.
- Created engaging content to keep social media channels updated and on brand.
- Reported social media performances and engaged with digital communities to build positive regard for company.
- Conducted daily updates to social media profiles to boost company online presence.
- Developed marketing content such as promotional materials and advertisements for social media.
Sales Assistant
John John
Sao Paulo, Brazil
12.2020 - 01.2021
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
Ice Cream Server
Gelocia Delizia Italiana
Pembroke Pines, FL
06.2018 - 07.2019
- Greeted incoming customers and provided reliable, friendly customer service.
- Processed sales transactions for cash, debit and credit purchases.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Completed milkshakes and ice cream desserts for customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
High School Diploma -
Charles W. Flanagan High School
05.2020
Skills
- Warm and Welcoming
- Guest Experience Management
- Communication
- Adaptability
- Creativity
- Upbeat and Positive Personality
- Effective Organization
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Certification
Schott Communities
Pembroke Pines, FL
01/2017 - 12/2017
HAPPI Farm
Davie, FL
06/2019 - 11/2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Sell your cleverness and buy bewilderment.
Rumi
Timeline
Hostess
BJ's Brewhouse Restaurant
01.2022 - Current
Sales Assistant
John John
12.2020 - 01.2021
Social Media Assistant
Anima Color
10.2020 - 11.2021
Ice Cream Server
Gelocia Delizia Italiana
06.2018 - 07.2019
High School Diploma -
Charles W. Flanagan High School
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