Mariana Sanchez
Pomona,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server
El Pedregal
Pico Rivera, CA
10.2023 - Current
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Set up tables in between patrons to reduce wait times.
- Presented menus and answered questions regarding items.
Wear House
dr.squash
Brea, CA
03.2024 - 07.2024
- Researched color palettes and materials suitable for different ethnic wear styles.
- made sure we reached the goal before the end of month
- helped cut soap / expected before letting it get packaged
Server
mariscos la sirenas
Pico Rivera, CA
05.2020 - 11.2023
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
- made sure if they had any allergy's to let the cook know.
Education
High School Diploma -
La Habra High School
La Habra, CA06-2020
Skills
- Table Setting
- Guest Engagement
- Beverage Preparation
- Safe Food Handling
- Order Management
- Food Running
- Strong Work Ethic
- Cash Handling
- Food safety understanding
- Liquor, wine, and food service
- Positive and professional
- Sales Techniques
- High-volume dining
- Price memorization
- Relationship Management
- Exceptional customer service
- Menu knowledge
Languages
Spanish
Professional
English
Full Professional
Timeline
Wear House
dr.squash
03.2024 - 07.2024
Server
El Pedregal
10.2023 - Current
Server
mariscos la sirenas
05.2020 - 11.2023
High School Diploma -
La Habra High School
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