Mariana Yanez
New York,NY
Summary
Dynamic and dedicated professional with a strong background in customer service at El Jalapeno Food Truck. Proven ability to build relationships and enhance client satisfaction through empathy and effective communication. Skilled in cash handling and fluent in Spanish and english, I excel in team collaboration and strive for excellence in every interaction.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
El Jalapeno Food Truck
08.2023 - 07.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked fridge for drinks
Camp Counselor
Pierce Country Day Camp
07.2024 - 08.2024
- Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
- Increased student participation by incorporating group activities and peer feedback sessions.
- Improved student engagement with interactive learning techniques.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Volunteer
St Raphael Church
09.2023 - 05.2024
- Assisted with special events and programs.
- Led group discussions and activities to meet different community needs.
Education
Bachelor of Science in Nursing - Nursing
LaGuardia Community College
Long Island City, NY05-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Order taking
- Spanish fluency
Timeline
Camp Counselor
Pierce Country Day Camp
07.2024 - 08.2024
Volunteer
St Raphael Church
09.2023 - 05.2024
Cashier
El Jalapeno Food Truck
08.2023 - 07.2025
Bachelor of Science in Nursing - Nursing
LaGuardia Community College
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