Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Marianah Marolt

Eastlake

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

5
5
years of professional experience

Work History

Sales Associate

Plato's Closet
Cuyahoga Falls
09.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Created social media content to encourage sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed trusting relationships with customers by making personal connections.

Trainer and Crew Member

Dairy Queen Grill & Chill
Willoughby
04.2020 - 08.2023
  • Explained goals and expectations required of trainees.
  • Recommended changes or improvements in existing training processes as needed.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Obtained the most donations in a store-wide drive to benefit Rainbow Babies and Children's Hospital.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Tailored orders to address customer allergies and gluten concerns.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Took orders from patrons and input selections into store computer system.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Wiped down tables and equipment, swept and refilled stock.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Bachelor of Arts - Speech Language Pathology

University of Akron
Akron, OH
05-2026

High School Diploma -

Eastlake North High School
Eastlake, OH
05-2022

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Detail-oriented
  • Positive and professional
  • Honest and dependable
  • Multitasking
  • Money management

Languages

American Sign Language
Limited

Affiliations

  • Full time college student.
  • Assisted with graduate school interviews.
  • Cheerleader all through-out high school.

References

References available upon request.

Timeline

Sales Associate

Plato's Closet
09.2022 - Current

Trainer and Crew Member

Dairy Queen Grill & Chill
04.2020 - 08.2023

Bachelor of Arts - Speech Language Pathology

University of Akron

High School Diploma -

Eastlake North High School

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