Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate
Mariana Valeria Ocampo Agredo

Mariana Valeria Ocampo Agredo

Salt Lake City ,UT

Summary

Dynamic Sales Associate with a proven track record at O'Reilly Automotive Inc, excelling in customer service and problem-solving. Demonstrated ability to enhance customer retention through effective conflict resolution and relationship building. Skilled in both verbal communication and teamwork, contributing to a positive and collaborative work environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

O Reilly Automotive Inc
04.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Associate of Science - Health Sciences

Salt Lake Community College
Salt Lake City, UT
05.2026

High School Diploma -

Cottonwood High School
Salt Lake City, UT
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Listening Skills
  • Excellent people skills
  • Verbal/written communication
  • Valid Drivers License

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

O Reilly Automotive Inc
04.2024 - Current

Associate of Science - Health Sciences

Salt Lake Community College

High School Diploma -

Cottonwood High School

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Mariana Valeria Ocampo Agredo