Mariangel Briceno
Kissimmee,FL
Summary
Driven and diligent former Pollo Tropical team member, adept in cash handling and customer service, enhanced business efficiency by swiftly adapting to and exceeding customer needs. Demonstrated exceptional work ethic and empathy, contributing to significant customer satisfaction and team success. Mastered key skills, ensuring operational excellence and reliability.
Overview
1
1
year of professional experience
Work History
Cashier
Pollo Tropical
3801 W Vine Street
07.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Team Member
Pollo Tropical
3801 W Vine Street
07.2023 - 04.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Osceola High School
Kissimmee, FLSkills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Cleaning and sanitizing
Money Handling
Languages
English
Spanish
Timeline
Cashier
Pollo Tropical
07.2023 - 04.2024
Team Member
Pollo Tropical
07.2023 - 04.2024
High School Diploma -
Osceola High School