Mariangel Montilla
Orlando,FL
Summary
Engaging Sales Associate and customer service professional committed to providing outstanding customer service and maximizing sales. Motivated to maintain customer satisfaction and contribute to company success. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Standard Plumbing Supply - Sandy Utah
Sandy, UT
05.2023 - Current
- Assessed customer needs to recommend appropriate products or services.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
U.E Colegio "Del Santisimo"
Barquisimeto, Venezuela06-2022
Skills
- Customer Needs Assessment
- Written and oral communication skills
- Service-oriented
- Problem-Solving
- Professional Demeanor
- Teamwork and Collaboration
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Sales Associate
Standard Plumbing Supply - Sandy Utah
05.2023 - Current
High School Diploma -
U.E Colegio "Del Santisimo"
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