Summary
Overview
Work History
Education
Skills
Timeline
Server

Marianna Getter

Marietta,GA

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Pappadeaux's Seafood Kitchen. Proven ability to engage guests and manage cash handling efficiently, ensuring memorable dining experiences. Recognized for training new team members and fostering a collaborative environment that enhances service quality.

Overview

9
9
years of professional experience

Work History

Server

Pappadeaux's Seafood Kitchen
09.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

VVS Restaurant and Bar
03.2022 - 01.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Store Manager

Moes Southwestern Grill
04.2020 - 04.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Server Trainer

IHOP
02.2016 - 01.2020
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Education

Master of Arts - Skin Care

Heath And Style Institute
615 Ernest W Barrett Pkwy
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Pappadeaux's Seafood Kitchen
09.2024 - 03.2025

Bartender

VVS Restaurant and Bar
03.2022 - 01.2024

Store Manager

Moes Southwestern Grill
04.2020 - 04.2021

Server Trainer

IHOP
02.2016 - 01.2020

Master of Arts - Skin Care

Heath And Style Institute

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Marianna Getter