Marianna Hernandez
Houston
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy.
"I am interested in the position of secretary because I am highly organized, detail-oriented, and enjoy helping teams run efficiently. I take pride in clear communication and maintaining accurate records, and I believe that a strong secretary plays a key role in keeping any group focused and informed. I’m confident in my ability to manage schedules, take meeting notes, and support team coordination. I look forward to the opportunity to contribute in a meaningful way and help ensure the smooth operation of our activities."
Overview
2
2
years of professional experience
Work History
Shift Leader
Raising Cane's Restaurants
Houston
06.2023 - Current
- Conducted training for new employees on shift operations, ensuring seamless transitions.
- Provided outstanding customer service to maintain a positive workplace atmosphere.
- Addressed customer complaints swiftly and professionally, increasing overall satisfaction.
- Cultivated positive relationships with staff and management to strengthen teamwork.
- Monitored compliance with company standards and operational requirements throughout shifts.
Education
Associate of Arts - General Studies
San Jacinto College
Pasadena, TX05-2023
Skills
- Employee training
- Performance evaluation
- Operational compliance
- Customer service
- Team collaboration
- Customer relationship management
Accomplishments
- Completed college-level coursework while in high school (dual enrollment)
- Took advanced placement (AP), International Baccalaureate (IB), and honors classes with high scores
- Participated in or helped organize a school or community event
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Shift Leader
Raising Cane's Restaurants
06.2023 - Current
Associate of Arts - General Studies
San Jacinto College
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