Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Certification
Timeline
Generic

Marianna Morris

Summary

Dedicated server with proven skills in customer service and effective communication. Committed to enhancing guest experiences and fostering teamwork in high-volume dining environments. Motivated professional known for strong customer service and time management skills in fast-paced dining settings. Proven ability to resolve issues promptly and enhance team collaboration to deliver exceptional dining experiences. Seasoned professional with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Buffalo Wild Wings
Tifton, Georgia
10.2024 - Current
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Assisted in training new servers to promote teamwork and enhance service quality.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Greeted customers, answered questions, and recommended specials to enhance dining experience.
  • Identified and resolved service issues promptly to enhance customer experience.

Driver

DoorDash
McDonough, Georgia
01.2022 - 01.2024
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.

Cashier

Chicken Salad Chick
McDonough, Georgia
01.2020 - 07.2020
  • Greeted customers and answered any questions they had about store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Hampton High School
Hampton GA
05-2023

Associate of Science -

Abraham Baldwin Agricultural College
Tifton, GA
01-2026

Skills

  • Customer service
  • Team building
  • Effective communication
  • Problem resolution
  • Order processing
  • Time management
  • High volume dining
  • Wine pairing
  • Food running
  • Effective customer upselling
  • Professional appearance
  • Cash handling
  • Valid Driver's license

Affiliations

People First - Helping special needs families 2019-Present

Accomplishments

Team Caption of volleyball team

References

References available upon request.

Certification

ServeSafe

Timeline

Server

Buffalo Wild Wings
10.2024 - Current

Driver

DoorDash
01.2022 - 01.2024

Cashier

Chicken Salad Chick
01.2020 - 07.2020

High School Diploma -

Hampton High School

Associate of Science -

Abraham Baldwin Agricultural College
Marianna Morris