Summary
Overview
Work History
Education
Skills
pilates
Timeline
Generic

Marianna Sinishtaj

Macomb,MI

Summary

Proven Pharmacy Technician and Restaurant Hostess, adept in workflow optimization and team collaboration, significantly enhanced DirectRx's efficiency. Demonstrated exceptional problem-solving and empathy, mastering fast-paced environments and prioritizing tasks effectively. Skilled in confidentiality adherence and time management, consistently improving customer satisfaction and operational productivity without compromising accuracy or safety.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

DirectRx
07.2021 - 07.2023
  • Answered incoming phone calls and addressed questions from customers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication packaging and shipping.
  • Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.

Restaurant Hostess

Da Francesco's Italian Restaurant
07.2020 - 09.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Education

Bachelor of Science - Human Biology

Michigan State University
East Lansing, MI
04.2027

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Empathy and compassion towards patients
  • Strong listening skills
  • Willingness to learn new skills and adapt to changes in procedures or protocols
  • Ability to work in a fast-paced environment
  • Prioritizing tasks effectively
  • Attention to detail and accuracy
  • Time management skills

pilates

I enjoy doing pilates weekly, as my physical and mental health is very important to me.

Timeline

Pharmacy Technician

DirectRx
07.2021 - 07.2023

Restaurant Hostess

Da Francesco's Italian Restaurant
07.2020 - 09.2020

Bachelor of Science - Human Biology

Michigan State University

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Marianna Sinishtaj