Motivated student working toward Bachelor of Arts in Political Science and African American Studies. Possess experience in problem-solving and teamwork. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Hi, I’m
Marianna Miller
Pre-Law Student
Tuscaloosa,AL
Summary
Overview
4
years of professional experience
1
Year of post-secondary education
Work History
Twelve25
Server
10.2022 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Buffalo Wild Wings
Crew Member
02.2022 - 08.2022
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Trained other employees in customer service, food safety and performance requirements.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables, and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware, and napkins.
- Backed up servers by setting up trays and completing some food deliveries.
Walmart
Team Member
09.2021 - 03.2022
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
- Resolved issues quickly to maintain productivity goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Unleashed
Dog Daycare Attendant /Groomer's Assistant
03.2020 - 09.2021
Job overview
- Gave animals proper attention to promote a secure environment in the owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Managed facility laundry, cleaning, and restocking.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Worked 6 to 8-hour shifts with oversight of 50+ animals in kennels and play areas.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
- Followed specific food and water schedules for animals.
Education
The University of AlabamaTuscaloosa, AL
Bachelor of Arts from Political Science / African American Studies
08.2022 - Current
University Overview
- Dean's List: Spring 2023
- Crimson Legend Scholarship Recipient
- P.A.N.T.S Scholarship Recipient
- Extracurricular Activities: Al's Pals and Reading Allies
Legacy High SchoolBismarck, ND
High School Diploma
08.2018 - 05.2022
University Overview
- Implemented New School Board Policy
- 10th Grade Honor Roll: 3rd and 4th Quarter
- 11th Grade Honor Roll: 2nd-4th Quarter
- 12th Grade Honor Roll: 1st-3rd Quarter
- Completed courses in AP Physics, AP Lang and Comp, AP United States History, AP Stats, AP Literature and Composition, AP Government, AP Psych, and AVID
- Extracurricular Activities: Bismarck-Mandan Student Leadership Network, Rotary Club, Student Council, Track and Field, Varsity Cheer, Historical Society, and Academic Olympics
Skills
- Staff Training
- Money Handling
- Sales Expertise
- Attention to Detail
- Peer Relationships
- Clear Communication
- Spanish Training
- Leadership
- Mentoring
- Time Management
- Willingness to Learn
- Telephone Etiquette
Languages
English
Native or Bilingual
Spanish
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
Timeline
Server
Twelve25
10.2022 - Current
The University of Alabama
Bachelor of Arts from Political Science / African American Studies
08.2022 - Current
Crew Member
Buffalo Wild Wings
02.2022 - 08.2022
Team Member
Walmart
09.2021 - 03.2022
Dog Daycare Attendant /Groomer's Assistant
Unleashed
03.2020 - 09.2021
Legacy High School
High School Diploma
08.2018 - 05.2022
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