Marianne Charlton
Conroe,TX
Summary
Personable receptionist committed to delivering excellent customer service.
Dependable retail sales professional with experience. in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
Work History
Receptionist
Stuebner Airline Champions Veterinary Hospital
08.2014 - 04.2020
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled cash and credit card transactions.
Retail Sales Associate
Chico's FAS
08.2011 - 11.2013
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
GED -
William B Travis
Austin, TXSkills
- Telephone Skills
- Calendar Management
- Multi-Line Telephones
- Greeting Visitors
- File and Record Maintenance
- Appointment setting
Timeline
Receptionist
Stuebner Airline Champions Veterinary Hospital
08.2014 - 04.2020
Retail Sales Associate
Chico's FAS
08.2011 - 11.2013
GED -
William B Travis
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