-Successfully grand opened the store, coordinating with the management team to ensure a smooth and successful launch.
Enhanced customer service delivery by perfecting engagement strategies and fostering a growth-oriented coaching environment for teammates.
-Rotated as manager on duty, overseeing daily operations and supervising team members.
-Acted as the “brand pace setter,” consistently updating and motivating the team to drive sales.
Oversaw visual merchandising and backroom operations to enhance store presentation.
-Demonstrated in-depth knowledge of product, including features, benefits, history, and overall value to promote merchandise and increase sales effectively.
Store Manager-in-Training
Journey’s
Aventura, FL
05.2021 - 07.2023
-Successfully grand opened the store, coordinating with the management team to ensure a smooth and successful launch.
Enhanced customer service delivery by perfecting engagement strategies and fostering a growth-oriented coaching environment for teammates.
-Rotated as manager on duty, overseeing daily operations and supervising team members.
-Acted as the “brand pace setter,” consistently updating and motivating the team to drive sales.
Oversaw visual merchandising and backroom operations to enhance store presentation.
-Demonstrated in-depth knowledge of product, including features, benefits, history, and overall value to promote merchandise and increase sales effectively.
Education
Diploma - undefined
Hillcrest Academy Private High School
Miami, FL
Skills
Strong Sales Techniques and Communication Skills
Excellent Customer Service
Ability To Work At a Fast Pace and Adjust To New Environments