Marianne Lor
Corinth,TX
Summary
Compassionate Patient Care Coordinator with understanding of hospital operations and patient care. Strong background in coordinating between patients, healthcare professionals, and insurance companies to ensure seamless service. Skills include problem-solving abilities, communication skills, and empathy towards patients' needs. Impact made includes streamlining administrative processes, improving patient satisfaction rates, and enhancing team collaboration in previous roles.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Pasha Snoring and sinus center
Houston, Texas
01.2018 - 07.2024
- Maintained medical charts and reports in EMR.
- Prior authorization for medical procedures and medications.
- In/outbound clinical calls from patients and pharmacies.
- Responsible of clinical in/out bound faxes
- Responsible for in-office procedure set-up and assistance.
Certified Nursing Assistant
Metro Ortho & Spine Surgery Center
Houston, Texas
08.2015 - 01.2018
- Documented activities and recorded information in the EMR system.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Managed and maintained patient rooms and nursing stations.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal environment.
Certified Nursing Assistant
Bradford Village Assisted Living
Edmond, OK
02.2015 - 07.2015
- Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.
- Assisted residents in preparing for activities and social programs.
- Helped residents walk with or without self-help devices.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Documented activities and recorded information in the EMR system.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Education
Bachelor of Science - Microbiology
University of Oklahoma
Norman, OK12.2013
Skills
- Calm and Effective Under Pressure
- Organized and Detail-Oriented
- Helpful and Service-Oriented
- Quick-learner and desire for new challenges
Languages
English
Native/ Bilingual
Vietnamese
Professional
Timeline
Patient Care Coordinator
Pasha Snoring and sinus center
01.2018 - 07.2024
Certified Nursing Assistant
Metro Ortho & Spine Surgery Center
08.2015 - 01.2018
Certified Nursing Assistant
Bradford Village Assisted Living
02.2015 - 07.2015
Bachelor of Science - Microbiology
University of Oklahoma
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