Marianny Torres
Rockwall,TX
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Cashier
Dicks Sporing Goods
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Retail Sales Associate
Dicks Sporing Goods
03.2021 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Retail Sales Associate
PacSun-Pacific Sunwear
09.2020 - 03.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Newmarket Jr.-Senior High School
Newmarket, NH06.2023
Skills
- Customer Service
- Refunds and exchanges
- Merchandise Restocking
- Cash Handling
- Time management skills
- Basic Math Competence
- Order Packaging
- Product Recommendations
Accomplishments
- Trained and mentored employees.
- Completed manager training program.
- Resolved product issue through consumer testing.
- Achieved a good % of sales quote.
Cheerleader
I was a team captain in my team. I didn't cheer most of my life it was a hobby that I picked up to fill up my schedule but as time went by i was able to see that i was really good at it which made me one of the captains of the team. I work hard to have a strong work ethic not just as an individual but as team. We as we practiced more and more and were able to motive one another we were able to work well under pressure which helped us a lot when it came to half time shows. in the team I was able to become one of the flyers and stayed in the position till the end of my cheer season.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Dicks Sporing Goods
08.2023 - Current
Retail Sales Associate
Dicks Sporing Goods
03.2021 - 06.2023
Retail Sales Associate
PacSun-Pacific Sunwear
09.2020 - 03.2021
High School Diploma -
Newmarket Jr.-Senior High School