Mariano Munoz
Pecos,TX
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Distribution Now
07.2023 - 04.2024
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Warehouse Lead
BPS Supply Group
11.2022 - 06.2023
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Followed verbal and written instructions to properly move and ship products.
Heavy Equipment Operator
Bear Energy
03.2021 - 06.2022
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Facilitated smooth transitions between job sites by transporting heavy equipment using flatbed trucks or trailers when necessary.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
Warehouse Worker
Distribution Now
08.2017 - 07.2020
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
High School Diploma -
Pecos High School
Pecos, TX 05.2013 -
Skills
Driven
Goal Setting
Timeline
Inside Sales Representative
Distribution Now
07.2023 - 04.2024
Warehouse Lead
BPS Supply Group
11.2022 - 06.2023
Heavy Equipment Operator
Bear Energy
03.2021 - 06.2022
Warehouse Worker
Distribution Now
08.2017 - 07.2020
High School Diploma -
Pecos High School
05.2013 -