Mariano Tino Osorio
Fremont,NE
Summary
Proven problem-solver and team collaborator, I enhanced safety and efficiency at S2 Repair and Maintenance through diligent maintenance and repair work. Leveraging strong communication and welding skills, I significantly contributed to project success and facility safety, embodying reliability and a commitment to excellence in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Menards
09.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Maintenance and Repair Technician
S2 Repair and Maintenance
03.2023 - 08.2024
- Reduced downtime by swiftly responding to emergency repair requests from various departments.
- Maintained a well-organized work area, contributing to a safe and efficient workspace for the entire maintenance team.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Enhanced overall facility safety by promptly addressing and resolving identified maintenance issues.
Welding Apprentice
S2 Repair and Maintanance
03.2023 - 08.2024
- Enhanced safety measures by diligently following established guidelines and procedures during all welding tasks.
- Developed strong communication skills by regularly updating supervisors on project progress and addressing any concerns or challenges encountered.
- Collaborated effectively with team members to ensure smooth workflow and timely project completion.
- Improved welding skills by consistently practicing various techniques under the supervision of an experienced welder.
Customer Service
McDonald's Restaurant
05.2021 - 09.2022
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Conducted thorough research to resolve complex client issues, exceeding expectations for problem-solving capabilities.
- Managed high call volumes while maintaining a calm demeanor and professional attitude under pressure.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor of Science - Civil Engineering
Metropolitan Community College
Omaha, NEHigh School Diploma -
Fremont Senior High School
Fremont, NE05-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Honest and Dependable
Certification
Welding Certificate.
- Welding certificate, Metropolitan community college, 2023/05.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Menards
09.2024 - Current
Maintenance and Repair Technician
S2 Repair and Maintenance
03.2023 - 08.2024
Welding Apprentice
S2 Repair and Maintanance
03.2023 - 08.2024
Customer Service
McDonald's Restaurant
05.2021 - 09.2022
Bachelor of Science - Civil Engineering
Metropolitan Community College
High School Diploma -
Fremont Senior High School
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