Maria Nohemi Delgado
El Paso
Summary
Highly dependable individual with a sound understanding of providing quality patient care and performing medical clerical tasks. Outstanding communication and customer service skills.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Pain and Spine Center
El Paso
07.2018 - Current
- Assisted in patient intake by collecting medical history and updating records
- Scheduled patient appointments utilizing electronic health record systems
- Educated patients on medication usage and follow-up care instructions
- Administered basic tests, including blood pressure and glucose assessments
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Medical Receptionist
Capgemini
El Paso
12.2016 - 12.2017
- Scheduled patient appointments using electronic health record systems.
- Managed incoming calls and directed inquiries to appropriate staff.
- Processed patient registrations and ensured accurate information entry.
Medical Assistant
Pain and Spine Center
El Paso
05.2010 - 10.2016
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and maintained appointment records efficiently.
- Prepared and administered injections according to protocols.
- Educated patients on pain management techniques and treatment options.
- Collected and documented patient medical histories accurately.
- Maintained cleanliness and organization of examination rooms and supplies.
Medical Assistant
El Paso Orthopedic Surgery Group
El Paso
07.2005 - 04.2010
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
Medical Assistant - Medical Assistant
Western Technical College
El Paso , Texas 01.2004 - 07.2005
Skills
- Electronic health records
- Medical histories
- Team collaboration
- Appointment scheduling
- Medical record management
- Customer relationship management
- Communication skills
- Time management
- Clinical documentation
- Conversant in English and Spanish
Timeline
Medical Assistant
Pain and Spine Center
07.2018 - Current
Medical Receptionist
Capgemini
12.2016 - 12.2017
Medical Assistant
Pain and Spine Center
05.2010 - 10.2016
Medical Assistant
El Paso Orthopedic Surgery Group
07.2005 - 04.2010
Medical Assistant - Medical Assistant
Western Technical College
01.2004 - 07.2005