Maria V Diaz
Chula Vista,CA
Summary
A diligent and dedicated dental professional with 21 years of experience working in the dental field, with specializations in administration, dental records and customer service seeking to provide excellence in service, increase profits and expand the customer base
Overview
20
20
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Dixon Pediatric Dental Group
06.2016 - Current
- Laid out potential payment plans for patients.
- Included family members and support system in patient treatment planning.
- Prepared schedules for office and in house general anesthesia
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Performed in team leader capacity and organized all treatment and placement activities.
Treatment Coordinator/Assistant Manager
Center For Dental Health La Jolla
06.2013 - 05.2016
- Performed in team leader capacity and organized all treatment and placement activities.
- Explained treatment choices to patients and helped determine best options.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Laid out potential payment plans for patients.
- Researched billing issues, scheduled appointments and verified insurance coverage.
Patient Coordinator
Kool Smiles
01.2007 - 03.2013
- Updating information in the chart and computer
- Checking in patients and walking them out by giving them treatment plans
- Taking and processing payments
- Going over consultations with parents regarding procedures
- Chair side assisting Drs
- Taking x-rays and walking patients back to operatory room.
Dental Assistant
S.D. Dental Careers School
03.2012 - 06.2012
- Prepare patients for the dentist's examination
- Chair-side duties, such as handing the dentist the proper materials and tools
- Operate the suction hose that keeps the patient's mouth dry, so the dentist can work on it
- Operate X-ray machines, make an impression of a patient's mouth or teeth, also sterilize instruments, develop X-rays, and mount X-rays
- Prepare dental materials like cements, amalgam, composite, impression materials, etc
- Promptly follow all instructions from the dentist dealing with patient comfort.
Patient Coordinator
Gallemore Dental Group
01.2004 - 12.2006
- Mailing out claims to insurances for all patients
- Entering basic data information into accounts
- Counting money every day, making sure the schedule is confirmed and having treatment plans authorized before patients appointments.
Skills
- Knowledge of Dental Insurance
- Dental Assessment Experience
- Patient Flow Management
- HIPAA Compliance
- Insurance Verification
- Payment Processing
- Dental Terminology
- Patient Scheduling
Certification
- Dental Assistant Certification
- Dental X-Ray Certification
- CPR - Certified
Timeline
Treatment Coordinator
Dixon Pediatric Dental Group
06.2016 - Current
Treatment Coordinator/Assistant Manager
Center For Dental Health La Jolla
06.2013 - 05.2016
Dental Assistant
S.D. Dental Careers School
03.2012 - 06.2012
Patient Coordinator
Kool Smiles
01.2007 - 03.2013
Patient Coordinator
Gallemore Dental Group
01.2004 - 12.2006
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