Maribel Cruz
Porterville,CA
Summary
Seeking opportunity to develop and enhance current skill set while gaining valuable new experiences. Strong foundation from past work experiences in effectively engaging with individuals. Joining organization to acquire new skills and abilities and integrate existing strengths. Drawn to prospect of interacting with individuals from diverse backgrounds, fostering a rich and dynamic environment for growth and collaboration.
Overview
12
12
years of professional experience
Work History
Sales Associate
Spectrum
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Realtor/ transaction coordinator
Cen Cal Real Estate
11.2018 - Current
- Cordinate transaction with all parties involved from beginning to end
- Maintain and update file for each transaction
- Overcoming objections
- Maintain good raport with inspectors, title, escrow and clients
- Generate new leads and follow up on existing leads
Maintenance and Operations Secretary
PUSD
02.2020 - 03.2021
- Maintained an organized workspace promoting increased productivity and efficiency throughout the department.
- Provided exceptional support during audits and reviews ensuring accurate documentation was supplied in a timely manner.
- Increased operational efficiency by managing calendars, coordinating travel arrangements, and handling expense reports for executives.
- Enhanced team collaboration through scheduling and coordinating department meetings and events.
- Streamlined office operations by organizing filing systems and implementing efficient work processes.
- Assisted in budget development and monitoring to maintain financial stability within the department.
- Ensured accurate record-keeping by maintaining databases, tracking key performance indicators, and generating reports for management review.
- Maintained strict confidentiality with sensitive information related to company policies, employee data, and financial figures.
- Boosted productivity through efficient time management practices, prioritizing tasks based on urgency and importance.
- Supported the finance team by processing invoices and expense claims promptly and accurately.
Retail Sales Consultant
AT&T
04.2016 - 08.2018
- Responsible for achieving aggressive sales goals
- Consult with customers to identify needs
- Offer solutions by cross selling multiple products and services
- Ensure customer satisfaction by delivering an excellent customer experience
Shift Manager
TACOBELL
11.2012 - 04.2016
- Customer service and food service
Education
Completed two years -
College of the Sequoias
Graduate -
Tulare Union High School
01.2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Invoice processing
- Financial record keeping
- Monthly reporting
- Cash flow management
- Cash management
- Bilingual
Personal Characteristics
- Honest
- Approachable
- Trustworthy
- Quick learner
- Attention to details
- Great personality
- Proficient in speaking, writing, and reading Spanish
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Spectrum
04.2024 - Current
Maintenance and Operations Secretary
PUSD
02.2020 - 03.2021
Realtor/ transaction coordinator
Cen Cal Real Estate
11.2018 - Current
Retail Sales Consultant
AT&T
04.2016 - 08.2018
Shift Manager
TACOBELL
11.2012 - 04.2016
Completed two years -
College of the Sequoias
Graduate -
Tulare Union High School