Maribel Knotts
Missouri City,TX
Summary
Authorized to work in the US for any employer Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
18
18
years of professional experience
Work History
Nanny
Self
02.2009 - 09.2022
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
Passport Processor
Houston Passport Agency
11.2006 - 04.2008
- Reviewed and processed passport applications
- Analyzed applications for errors and identified incomplete or questionable content
- Process of sensitive information into a Federal database system.
Passport Processor
New Orleans Passport Agency
06.2006 - 11.2006
- Reviewed and processed passport applications
- Analyzed applications for errors and identified incomplete or questionable content
- Process of sensitive information into a Federal database system.
Terminal Security Manager
Port of New Orleans - Andy Frain Security
09.2004 - 10.2006
- Pre-screened new hires, fingerprinted, submission of paperwork to Louisiana Commission of Security
- Agency
- Supervision of 30-50 guards for security posts in terminal and on ships
- Harbor Police, U.S
- Coast Guard and Homeland Security compliance.
Documentation Processor
Drug Enforcement Agency, Brooke Companies
07.2005 - 09.2005
- Scanning, logging case sensitive documents for use in court proceedings.
Education
High School Diploma -
Grace King Sr High School
Metairie, LA05.1978
Skills
- Federal Database, Scanners, Microsoft Office, Microsoft Word, Customer Svc skills, Reservationist (10
- Years)
- Child Care, Home management assistance (10 years)
- Office Supplies and Inventory
- Room Assignments
- Social Perceptiveness
- Marketing
- Listening Skills
- Facilities Management Software
- Strong Telephone Etiquette
- Performance Goals
- Credit Card Payment Processing
Timeline
Nanny
Self
02.2009 - 09.2022
Passport Processor
Houston Passport Agency
11.2006 - 04.2008
Passport Processor
New Orleans Passport Agency
06.2006 - 11.2006
Documentation Processor
Drug Enforcement Agency, Brooke Companies
07.2005 - 09.2005
Terminal Security Manager
Port of New Orleans - Andy Frain Security
09.2004 - 10.2006
High School Diploma -
Grace King Sr High School
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