MARIBEL MACIAS ORTIZ
Desert Hot Springs,CA
Summary
Dedicated Care Coordinator with expertise in patient advocacy and care management. Skilled in coordinating healthcare services for diverse populations and enhancing care delivery. Proven ability to facilitate communication among patients, providers, and insurers while effectively resolving barriers to care.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Care Coordinator Associate Medical Genetics
Children Hospital of Los Angeles
Los Angeles, CALIFORNIA
12.2024 - Current
- Conducted newborn screenings to assess health conditions
- Prescriptions
- Prepare charts for Doctors
- Vital Patients
- Completed additional tasks to keep projects on track and meet tight deadlines.
- Supported office personnel with errands, paperwork, and data entry to streamline daily operations.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Organized files and records and managed support tasks, allowing managers to focus on critical responsibilities.
Medical Assistant (Rheumatology Nephrology Cardiology Pain Management Dermatology)
Children Hospital of Los Angeles
Los Angeles, CA
02.2024 - 12.2024
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing, and pulmonary function tests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Processed orders for medical supplies and lab equipment.
- Established trust with patients by actively listening and addressing their concerns. to develop strong bonds of trust.
- Helped clients develop plans to achieve personal, social and vocational goals.
- Participated in educational programs and workshops to develop skills and learn about new technologies.
Medical Assistant (Pediatrics)
Borrego Health
Palm Springs, CA
02.2016 - 01.2024
- Administered vaccines through the Vaccines for Children program.
- Prepared patients for procedures, including EKGs, phlebotomy, glucose testing, and pulmonary function tests, enhancing physician efficiency.
- Conducted patient interviews to gather health history, vital signs, and information about current medical issues.
- Verified appointment times and prepared charts, pre-admission, and consent forms to streamline patient flow.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff during peak hours by managing general office duties, ensuring smooth operations.
- Processed orders for medical supplies and lab equipment.
- Vaccine Inventory
- CAIR
Medical Assisting
Windsor Court Assisted living
Palm Springs, CA
12.2011 - 03.2016
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered medications under physician's supervision.
- Collected, labeled, and stored laboratory specimens to ensure accurate testing.
- Coordinated with pharmacies to facilitate timely prescription refills for patients.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Managed patient callbacks and prescription refill requests to enhance patient care.
- Incorporated outside records into charts and EHR.
Education
Master of Arts - Education With Specialized in Early Childhood
The University of Arizona Global
Chandler, AZ 05.2025 - 12.2026
Bachelor of Arts (B.A.) - Psychology
Arizona Global Campus
ArizonaBachelor of Arts (B.A.) - Health Human Services
Arizona Global Campus
ArizonaSkills
- HIPAA compliance
- Clinical documentation
- Case management
- Social services
- Assessment skills
- Safety planning
- Child developments
- Life skills development
- CPR, first aid, AED
- Educational support
- Service planning
- Family case management
- Autism spectrum
- Teamwork
- Multitasking
- Problem-solving
- Time management
- Adaptability and flexibility
- Effective communication
- Professionalism
- Team collaboration
- Decision-making
- Problem-solving aptitude
- Team building
- Family services
Languages
Spanish, Fluent
Timeline
Master of Arts - Education With Specialized in Early Childhood
The University of Arizona Global
05.2025 - 12.2026
Care Coordinator Associate Medical Genetics
Children Hospital of Los Angeles
12.2024 - Current
Medical Assistant (Rheumatology Nephrology Cardiology Pain Management Dermatology)
Children Hospital of Los Angeles
02.2024 - 12.2024
Medical Assistant (Pediatrics)
Borrego Health
02.2016 - 01.2024
Medical Assisting
Windsor Court Assisted living
12.2011 - 03.2016
Bachelor of Arts (B.A.) - Psychology
Arizona Global Campus
Bachelor of Arts (B.A.) - Health Human Services
Arizona Global Campus