Summary
Overview
Work History
Education
Skills
References
Timeline
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Maribel Tafolla

Lodi,CA

Summary

Dynamic professional with a proven track record at excelling in dispatch coordination and problem-solving. Leveraged dispatch software to optimize routes, enhancing delivery efficiency. Recognized for exceptional customer service and attention to detail, driving process improvements that significantly increased productivity.

Overview

7
7
years of professional experience

Work History

Dispatcher

Oak Harbor Freight Lines Inc.
Stockton, CA
06.2022 - 01.2025
  • Coordinated communication between drivers and clients to ensure timely deliveries.
  • Monitored vehicle locations using GPS tracking systems to optimize routes.
  • Managed dispatch schedules to enhance efficiency and reduce delays.
  • Resolved operational issues by troubleshooting challenges in real-time.
  • Developed process improvements that streamlined dispatch workflows and increased productivity.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.

Production Lead

Scientific Specialties Inc
Lodi
03.2018 - 06.2021
  • Coordinated with team members to optimize production processes and reduce downtime.
  • Implemented quality control measures to maintain product standards and minimize defects.
  • Oversaw equipment maintenance, ensuring operational efficiency and longevity.
  • Managed inventory levels to ensure adequate supply of raw materials for uninterrupted production.
  • Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
  • Worked at the shipping department shipping to all of us and Canada.
  • Ensured all appropriate labels where attached to the freight.

Education

Business Administration

San Joaquin Delta College
Stockton, CA

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Dispatch software
  • Time management
  • Problem-solving
  • Route planning
  • Routing orders

References

Demian Recinos (209)380-4469

Senior sergeant Leonardo Gomez (916)677-9281

Timeline

Dispatcher

Oak Harbor Freight Lines Inc.
06.2022 - 01.2025

Production Lead

Scientific Specialties Inc
03.2018 - 06.2021

Business Administration

San Joaquin Delta College