Marica Garcia
Dallas
Summary
Healthcare professional with 5+ years of experience in patient care coordination, home health operations, and laboratory support. Skilled in scheduling, patient communication, EMR documentation, insurance coordination, and healthcare administration. Associate degree in Medical Billing and Coding with phlebotomy training and a proven ability to support clinical teams and streamline patient care operations.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Patient Care Coordinator
VCM Healthcare
Dallas, TX
09.2025 - 03.2026
- Coordinated patient appointments and follow-ups to enhance care continuity.
- Implemented processes to streamline patient intake, improving overall efficiency of operations.
- Maintained confidentiality of sensitive patient information in accordance with HIPAA regulations.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Specimen Processing Technician
TridentCare
Carrollton, TX
04.2023 - 08.2025
- Received, prepared, accessioned, and processed laboratory specimens in accordance with standard operating procedures and quality guidelines.
- Accurately entered patient and specimen data, labeled and aliquot samples for testing, and insured proper routing and storage of specimens.
- Adhere to safety protocols and regulatory standards during specimen handling and processing.
- Improved turnaround time for test results by prioritizing urgent samples and efficiently managing workload.
- Monitor quality control measures, identifying discrepancies for corrective action.
Patient Care Coordinator
VCM Healthcare
Dallas, TX
06.2021 - 03.2023
- Coordinated patient appointments and follow-ups to enhance care continuity.
- Implemented processes to streamline patient intake, improving overall efficiency of operations.
- Maintained confidentiality of sensitive patient information in accordance with HIPAA regulations.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Administrative Assistant
New Generation Body Shop
Dallas, TX
05.2018 - 06.2021
- Coordinated daily administrative operations including scheduling,office communications, and documentation management.
- Managed payroll, billing, collections, refunds, and account reconciliation while mantling accurate financial records.
- Communicated with insurance companies regarding claim status and supported claims follow-up.
- Handled all inbound and outbound calls, ordered supplies and vehicle body parts as needed, and ensured smooth office workflow and organization.
Education
High School Diploma -
Dallas Can Academy
Dallas, TXCertified Phlebotomy Technician
Legacy Career Institute
Carrollton, TX04-2023
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Tampa, FL06-2021
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Customer service
- Attention to detail
- Insurance verification
- Patient records management
- Office administration
Certification
- CPT - Certified Phlebotomy Technician
Languages
Spanish
Timeline
Patient Care Coordinator
VCM Healthcare
09.2025 - 03.2026
Specimen Processing Technician
TridentCare
04.2023 - 08.2025
Patient Care Coordinator
VCM Healthcare
06.2021 - 03.2023
Administrative Assistant
New Generation Body Shop
05.2018 - 06.2021
High School Diploma -
Dallas Can Academy
Certified Phlebotomy Technician
Legacy Career Institute
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy