Mari Carmen Castro
Newfield,NJ
Summary
Organized Administrative Assistant with a strong background in customer service and office administration. Skilled in coordinating schedules, managing confidential documents, and resolving client inquiries. Committed to enhancing communication and operational efficiency to support organizational success.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Biomedical Services
Swedesboro, New Jersey
11.2025 - Current
- Coordinated schedules for team meetings and client appointments, improving communication flow.
- Organized filing systems for confidential documents, enabling quick access and maintaining security.
- Implemented office procedures that improved daily operations efficiency.
- Answered phone calls and emails, ensuring effective correspondence and timely responses.
- Entered data into spreadsheets using Microsoft Excel for accurate record-keeping.
- Handled confidential documents according to established protocols, maintaining compliance.
- Greeted visitors professionally, responding to inquiries and directing them appropriately.
- Scheduled appointments between clients, customers, and internal staff members.
Retail Cashier
Boscov's
Millville, New Jersey
04.2025 - 11.2025
- Greeted customers warmly to create welcoming shopping atmosphere.
- Engaged customers in conversation, assisting with inquiries and facilitating smooth transactions.
- Operated cash register, processing cash and card transactions accurately.
- Assisted customers with purchases and returns, effectively addressing questions to ensure satisfaction.
- Maintained clean and organized checkout area to ensure operational efficiency.
- Performed merchandise recovery by returning items to proper locations, improving store organization.
- Helped customers locate products and addressed concerns promptly.
Retail Cashier
Dollar Tree
Williamstown, New Jersey
03.2025 - 05.2025
- Processed customer transactions efficiently and accurately at a retail store.
- Handled multiple tasks simultaneously while delivering excellent customer service.
- Oversaw cash register operations, ensuring accurate cash handling and balanced drawers.
- Stocked shelves and maintained organization of the sales floor.
- Assisted other team members with their tasks as needed.
- Responded to customer inquiries via phone, providing assistance with questions and orders.
- Unloaded inventory deliveries from the truck at the loading dock.
Hairstylist
Hair Cuttery Salon
Millville, New Jersey
03.2023 - 11.2023
- Addressed customer inquiries regarding products and services to ensure satisfaction.
- Facilitated merchandise location, improving customer shopping experience.
- Promoted key items, increasing sales and enhancing customer engagement.
- Documented daily opening and closing cash amounts accurately.
- Assessed hair conditions and textures to select suitable treatments.
- Educated clients on products and self-maintenance, supporting optimal hair health.
- Thrived in fast-paced environments, maintaining productivity and service quality.
Receptionist
Hair Cuttery Salon
Millville, New Jersey
03.2023 - 11.2023
- Greeted incoming visitors and customers, providing friendly, knowledgeable assistance to enhance their experience.
- Confirmed appointments and updated client records, ensuring accurate communication with clients.
- Enhanced appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained confidentiality of client and company information at all times.
- Collaborated with colleagues to coordinate event logistics, ensuring successful outcomes for all stakeholders.
Education
Beauty Industry
Shore Beauty School
Egg Harbor, NJ07-2023
High School Diploma -
Williamstown High School
Williamstown, NJ06-2022
Skills
- Appointment scheduling
- Organization and multitasking
- Project planning
- Strong verbal communication
- Stress management
- Welcoming and approachable
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Biomedical Services
11.2025 - Current
Retail Cashier
Boscov's
04.2025 - 11.2025
Retail Cashier
Dollar Tree
03.2025 - 05.2025
Hairstylist
Hair Cuttery Salon
03.2023 - 11.2023
Receptionist
Hair Cuttery Salon
03.2023 - 11.2023
Beauty Industry
Shore Beauty School
High School Diploma -
Williamstown High School