Maricela Reyes
Houston,TX
Summary
Skilled Job Title bringing Number-year background in Type settings with progressive management responsibilities. Talents include building and motivating strong teams to enhance overall store operations. Develop and deepen customer relationships to enhance business revenue. Ambitious Job Title with Number years of experience and passion for local Type industry. Personable, experienced with conflict resolution and sensitive to others' needs. Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring Number years of experience to dynamic new position.
Overview
6
6
years of professional experience
Work History
Front End Supervisor
Dds Discounts
07.2018 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Mac Arthur High School
4400 Aldine Mail Rte Rd Houston Tx 770392013
Skills
- Customer Service
- Problem-solving skills
- Cash Register Operation
- Workflow Management
- Cash Handling
- Cash counting
- Relationship building and management
Timeline
Front End Supervisor
Dds Discounts
07.2018 - Current
Mac Arthur High School