Marie Butler
St Petersburg
Summary
Experienced and accomplished professional skilled at enhancing operations and resolving complex issues. Adept at cultivating long-term partnerships with influential stakeholders, clients, and colleagues to drive organizational objectives. Recognized for consistently ensuring customer and team member satisfaction. Eager to utilize extensive training and expertise to embrace fresh opportunities in the professional realm.
Overview
21
21
years of professional experience
Work History
Office Manager
Premier Alternative Medicine
02.2023 - Current
- Oversees office inventory activities by ordering and requisitions and stocking and shipment receiving up to 25 packages a day.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Scheduled all PA and NP calls/appointments daily.
- Maintained CRM and kept charts HIPPA compliant.
Residential Realtor
Salty Hut Properties
03.2016 - Current
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Arranged for inspections and surveys of sold properties.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Craft Beer Sales Representative
Great Bay Distributors
10.2014 - 09.2016
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Networked at events and by phone to expand business profits and revenues.
Business Manager
Jannus Live
05.2011 - 09.2014
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Corporate Trainer
Hooters of America, LLC
09.2003 - 05.2010
- Monitored employee progress and gave feedback to management and additional training requirements.
- Developed training programs to meet company objectives.
- Collaborated with management to identify company training needs and scheduling.
- Developed and implemented successful onboarding program.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
Education
High School Diploma -
Dixie Hollins Adult Education Center/ High School
05.2002
Skills
- Billing
- Team Supervision
- Customer Service
- Administrative Support
- Scheduling Coordination
- Mail handling
- Training and coaching
- Relationship Building
Timeline
Office Manager
Premier Alternative Medicine
02.2023 - Current
Residential Realtor
Salty Hut Properties
03.2016 - Current
Craft Beer Sales Representative
Great Bay Distributors
10.2014 - 09.2016
Business Manager
Jannus Live
05.2011 - 09.2014
Corporate Trainer
Hooters of America, LLC
09.2003 - 05.2010
High School Diploma -
Dixie Hollins Adult Education Center/ High School
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