Experienced professional with a strong background in cash handling and customer service. Demonstrated ability to resolve inquiries and maintain operational efficiency. Committed to creating safe, welcoming environments while enhancing customer satisfaction.
Work History
CASHIER
Sunoco Gas Station
Philadelphia, Pennsylvania
01.2025 - Current
Processed customer transactions efficiently at a busy gas station.
Provided excellent customer service to enhance visitor satisfaction.
Maintained cleanliness and organization of the cashier area and store shelves.
Assisted customers with fuel purchases and convenience store products.
Handled cash, credit, and debit transactions accurately during shifts.
Monitored stock levels and restocked items as needed throughout the day.
Resolved customer inquiries and concerns promptly to ensure positive experiences.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
SERCURITY OFFICER
Allied Universal Security Services
Philadelphia, Pennsylvania
08.2016 - 06.2024
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to detect and report suspicious activities.
Responded promptly to alarms and incidents, ensuring swift resolution.
Assisted in training new security staff on protocols and procedures.
Collaborated with law enforcement during investigations and emergencies.
Maintained detailed logs of daily activities and incidents for reporting purposes.
Enforced access control policies, managing visitor registration effectively.
Provided exceptional customer service while addressing inquiries from staff and visitors.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Maintained accurate logs of all security related activities.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
Completed incident reports to record security or loss prevention incidents.
Performed first aid and CPR when necessary during emergency situations.
Warned violators of rule infractions and escorted unauthorized persons off premises.
BAKER
Sam's Club
FRANKLIN MILLS , PA
02.2013 - 06.2024
Prepared a variety of baked goods following standardized recipes.
Operated commercial ovens and mixers for efficient production.
Managed inventory of baking supplies and ingredients for optimal stock levels.
Ensured compliance with food safety regulations during baking processes.
Collaborated with team members to maintain a clean and organized workspace.
Assisted in training new staff on baking techniques and safety procedures.
Monitored product quality and consistency throughout the baking process.
Cleaned work areas, utensils, equipment and surfaces between batches of products.
Operated ovens and other equipment to bake products according to established recipes.