Marie Davis-Knight
Manager
Lexington
Summary
Results-driven Food Service Manager with expertise in staff supervision, food safety, and inventory management. Proven track record in enhancing operational efficiency and elevating customer satisfaction.
Overview
18
18
years of professional experience
Work History
Food Service Manager
Lexington School District One
Pelion, SC
01.2007 - Current
- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Developed and implemented menu plans that enhanced student satisfaction and nutritional standards.
- Managed inventory controls, optimizing supply chain processes to reduce waste and improve cost efficiency.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Collaborated with school administration to align food service programs with educational initiatives.
- Evaluated vendor performance, negotiating contracts to secure quality products at optimal prices.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw training of more than 6 team members.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Administrative Assistant
Lexington Mental Health
West Columbia, SC
02.2005 - 01.2007
- Managed scheduling and appointments for mental health professionals, optimizing daily operations.
- Coordinated communication between clients and staff, ensuring seamless information flow.
- Developed and maintained organized filing systems for confidential patient records.
- Assisted in preparing reports for management, enhancing data accuracy and presentation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
Pelion High School
Pelion, SCSkills
- Customer service
- Food storage
- Staff supervision
- Staff leadership
- Food presentation
- Hiring procedures
- Performance evaluations
- Food preparation
- Production records
- Equipment management
- Ordering supplies
- Special events planning
- Health inspections
- Hiring and firing
Timeline
Food Service Manager
Lexington School District One
01.2007 - Current
Administrative Assistant
Lexington Mental Health
02.2005 - 01.2007
High School Diploma -
Pelion High School